Friday, December 11, 2009
Portfolio Parent Conference
My portfolio does exemplify all traits. It shows off the work I've done this semester. All examples clearl state the trait in which its under. This semester was tough but I think my goals for next semester is something I have to work on. Introduction & Conclustion is all present on my portfolio.
Thursday, December 3, 2009
angry letter draft
December 2, 2009
Forever 21 Stores
98-1005 Moanalua Rd.
Aiea, Hawaii 96701
Dear Forever 21 Stores,
My family, friends, and I have been valuable and loyal customers to your store for quite awhile. Its been really great because you keep prices reasonable, your stores are attracting, and I always feel welcomed as I enter your store.
However, there has been a problem that has been a bother about your return policy. It states, “Exchange or store credit is allowed within 21 days of purchase with original receipt and tags attached…” Just recently I’ve had a problem with this policy. I bought a dress that I thought was perfect for an occasion until I saw a greater one at another store. So I decided to return this dress that I bought at your store but not because anything was wrong with it. When I came to the counter with my mom we were deeply disappointed that we couldn’t get a refund for the dress. We could only get store credit. In this tough economic time we didn’t want to spend extra money when we could get that money back.
Although, the worker was very polite about our situation and was sorry that she couldn’t do anything to help us. We appreciate that she was very apologetic and we understand that she was just doing her job.
I think you should try to fix this problem by giving a time period in which we could return our items for cash back.
Thank you for your cooperation. I will still continue to shop at your stores.
Sincerely,
Kellyann Barsatan
Forever 21 Stores
98-1005 Moanalua Rd.
Aiea, Hawaii 96701
Dear Forever 21 Stores,
My family, friends, and I have been valuable and loyal customers to your store for quite awhile. Its been really great because you keep prices reasonable, your stores are attracting, and I always feel welcomed as I enter your store.
However, there has been a problem that has been a bother about your return policy. It states, “Exchange or store credit is allowed within 21 days of purchase with original receipt and tags attached…” Just recently I’ve had a problem with this policy. I bought a dress that I thought was perfect for an occasion until I saw a greater one at another store. So I decided to return this dress that I bought at your store but not because anything was wrong with it. When I came to the counter with my mom we were deeply disappointed that we couldn’t get a refund for the dress. We could only get store credit. In this tough economic time we didn’t want to spend extra money when we could get that money back.
Although, the worker was very polite about our situation and was sorry that she couldn’t do anything to help us. We appreciate that she was very apologetic and we understand that she was just doing her job.
I think you should try to fix this problem by giving a time period in which we could return our items for cash back.
Thank you for your cooperation. I will still continue to shop at your stores.
Sincerely,
Kellyann Barsatan
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